Privacy Policy

Your information, handled with care.

This policy explains how Infinite Flow Pte. Ltd. collects, uses, discloses and protects personal data when you use our website or contact us.

Last updated: 7 September 2026

1. About this policy

Infinite Flow Pte. Ltd. (UEN 202124505C) respects your privacy. This policy applies to personal data you provide through our website, email, telephone, social-media channels or other communications with us.

2. Information we may collect

Depending on how you contact us, we may collect:

  • Your name, telephone number and email address
  • Your company name, role and business contact details
  • Information you choose to share about your business, financing enquiry, objectives and timing
  • Documents or other information you later provide for us to understand or assist with your enquiry
  • Technical information such as IP address, browser, device type and pages visited, where collected by our hosting, security or analytics tools

Please do not submit sensitive personal information or financing documents through the general enquiry form unless we specifically request them through an appropriate channel.

3. How we use your information

We may collect, use and process your personal data for reasonable purposes connected with your enquiry, including to:

  • Identify you and respond to your enquiry
  • Understand your business situation and requested assistance
  • Communicate with you and arrange follow-up discussions
  • Assess which possible next steps or financing channels may be relevant
  • Administer, secure and improve our website and services
  • Maintain records, handle feedback and comply with legal or regulatory obligations
  • Send insights or marketing updates only where you have separately agreed, or where otherwise permitted by law

4. Disclosure of information

We do not sell your personal data. Where reasonably necessary for the purposes described above, we may disclose relevant information to:

  • Financing providers or business partners you have agreed for us to approach in relation to your enquiry
  • Service providers supporting our website, communications, data storage, professional advice or business operations
  • Authorities, regulators or other parties where required or permitted by law

We will limit disclosure to what is reasonably necessary. If personal data is transferred outside Singapore, we will take reasonable steps to ensure that it receives a standard of protection comparable to that required under Singapore’s Personal Data Protection Act 2012.

5. Protection and retention

We use reasonable administrative, technical and physical safeguards to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, loss or similar risks. No internet transmission or storage system can be guaranteed to be completely secure.

We retain personal data only for as long as it is reasonably required for the purposes for which it was collected, for legitimate business or legal purposes, or as required by applicable law. When it is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it.

6. Access, correction and withdrawal of consent

You may contact us to request access to or correction of your personal data, or to withdraw consent for a particular use. We may need to verify your identity before responding. Withdrawal will not affect uses already carried out with valid consent, and may limit our ability to continue assisting with your enquiry.

You may unsubscribe from marketing communications at any time by using an unsubscribe option provided or by emailing us.

7. Cookies and third-party links

Our website may use essential cookies and, where implemented, analytics tools to support security, performance and understanding of website usage. You may control cookies through your browser settings, although some functions may be affected.

Our website may link to third-party websites or social-media platforms. Their privacy practices are governed by their own policies, and we are not responsible for those external sites.

8. Contact us

For questions, requests or complaints concerning personal data, please contact:

Data Protection Contact
Infinite Flow Pte. Ltd.
UEN: 202124505C
[email protected]

9. Updates to this policy

We may update this policy from time to time to reflect changes in our practices, website or legal requirements. The latest version will be posted on this page with its updated date.